Resilient Operations

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Achieving Carbon Neutrality

MetLife is proud to have been the first U.S.-based insurer to reach carbon neutrality across our global corporate office portfolio, vehicle fleet and employee business travel, and we have maintained the designation for six consecutive years.1 Our strategy is twofold: 

  1. Reduce emissions as much as possible across our global operations, including through implementing energy-efficiency initiatives in our corporate real estate portfolio, minimizing employee business travel, and embracing hybrid and electric fleet vehicles; and 
  2. Offset our remaining emissions through support of renewable energy instruments and high quality, third-party-certified carbon reduction projects in markets where we operate. These projects align with the UN SDGs and stimulate local economies by promoting job creation, human health and women empowerment. 

Net Zero by 2050

For years, MetLife has applied a diverse range of strategies to reduce emissions generated by its environmental footprint. In 2022, MetLife made the commitment to achieve net zero GHG emissions for its global operations and general account investment portfolio by 2050 or sooner.2 This involves building on existing 2030 climate goals and substantially reducing emissions in line with the Paris Agreement

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Resilient Operations 2030 Goals

  • Maintain carbon neutrality annually for our global offices, fleet and business travel
  • Reduce location-based GHG emissions by 30% from 2019 to 2030
  • Achieve green or healthy building certification for 40% of our global office portfolio (sq. ft.)
  • Mobilize 100 suppliers to set a GHG emissions reduction target by 2025
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MetLife has 26 LEED-certified offices globally, including a new certification in Providencia, Chile.

Managing Green and Healthy Buildings

Globally, MetLife’s offices comprise approximately 13.5 million square feet. We are committed to developing programs that improve the financial and environmental performance of building space that we own or operate. This includes a commitment to reducing our consumption of energy, water, plastics, paper and other natural resources, as well as to providing our employees with healthy spaces where they can thrive. We prioritize sustainable building materials and design, high levels of indoor air quality, natural light and sustainable amenities such as bike storage, healthy dining options and sit-stand desks. 

MetLife has achieved Leadership in Energy and Environmental Design (LEED) certifications for over 34 million square feet of real estate—4.7 million square feet attributed to the corporate office network, including a new certification in Providencia, Chile, and 29.4 million square feet of MIM-managed real estate properties. This is a total of 82 buildings. In addition to LEED, MetLife prioritizes Energy Star, Fitwel, ISO 14001 and other sustainable building certification programs. MetLife has 12 Energy Star-certified buildings in the U.S. that cover 3.4 million square feet.

MetLife has obtained three Fitwel certifications in the U.S. Fitwel is a joint initiative of the U.S. Centers for Disease Control and Prevention and the General Services Administration, created to enhance all buildings and communities to strengthen health and well-being. The certifications cover 1.3 million square feet of real estate, including our global headquarters in New York City. MIM has also obtained Fitwel certifications for 17 properties held in its real estate equity investment portfolio.

2021 Sustained Excellence Award

We are proud to have been awarded Energy Star’s Partner of the Year—Sustained Excellence Award, which recognizes partners that have made a long-term commitment to fighting climate change and protecting public health through energy efficiency, and which have demonstrated leadership year over year.

Promoting Supply Chain Sustainability

MetLife’s Supply Chain Sustainability Program embeds sustainability criteria in our procurement process, including within requests for information and within supplier contracts, and incentivizes environmental stewardship to reduce GHG emissions. As part of our climate goals, we aim to engage 100 suppliers on setting GHG emissions reduction targets by 2025.

Every year we request that suppliers respond to the CDP Climate Change Questionnaire. In 2021, 123 suppliers, representing a 94% response rate to our request, disclosed climate risks, GHG emissions and other environmental data to us through this program. We share a scorecard with these suppliers that identifies areas of strength and opportunities for improvement on climate change management. We encourage suppliers to set targets to reduce emissions and offer resources to help them with this process. 

MetLife also has a longstanding commitment to purchase products that have a lower environmental impact than others. We prioritize Energy Star-certified IT equipment, sustainably sourced paper and green building materials.

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More from this chapter

Learn more about our approach for our environment in the links below:

For Our Communities
We strive to be a force for good in the communities where we operate.
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1 METLIFE’S GOALS FOR GHG EMISSIONS AND CARBON NEUTRALITY APPLY TO METLIFE’S OWNED AND LEASED PROPERTIES ACROSS THE WORLD, ITS FLEET OF AUTOMOBILES (SCOPE 1 AND 2 EMISSIONS) AND THE COMPANY’S EMPLOYEE BUSINESS TRAVEL (SCOPE 3 EMISSIONS). 

2 THE NET ZERO COMMITMENT APPLIES TO GHG EMISSIONS FROM METLIFE, INC.’S OWNED AND LEASED OFFICES ACROSS THE WORLD, AUTOMOBILE FLEETS, EMPLOYEE BUSINESS TRAVEL AND ASSETS IN METLIFE’S GENERAL ACCOUNT INVESTMENT PORTFOLIO, WHICH INCLUDES THE GENERAL ACCOUNTS OF METLIFE, INC.’S WHOLLY OWNED INSURANCE COMPANY SUBSIDIARIES, WHERE DATA AND METHODOLOGIES ARE AVAILABLE. EMISSIONS ARE TRACKED AND REPORTED IN ACCORDANCE WITH THE GREENHOUSE GAS PROTOCOL. READ MORE ABOUT METLIFE’S CLIMATE COMMITMENTS ONLINE. ADDITIONAL INFORMATION ABOUT METLIFE’S GENERAL ACCOUNT INVESTMENT PORTFOLIO IS AVAILABLE HERE