MANAGING RESPONSIBLY
Mandatory Training
We prioritize learning and provide access to training and educational resources to every employee. We hosted 25 mandatory courses in 2021, averaging 14 courses and seven hours of learning per employee in 2021 alone. The courses included enterprise-wide modules and those targeted to specific employee groups. We achieved a 95% completion rate, surpassing our 90% target.
Mandatory training topics included anti-money laundering, privacy and data protection, fraud prevention, anti-bribery and corruption, communicating effectively, three lines of defense (see Risk Management), ethical business conduct and DEI topics such as working across cultures, allyship, microaggressions and bias. The mandatory training program is reviewed on a regular basis and may be adjusted based on MetLife needs.
Every MetLife employee is required to complete yearly training and comply with applicable privacy laws and regulations when processing personal data held by the company (see Cybersecurity and Data Privacy).
2021 TRAINING BY THE NUMBERS
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