Every MetLife employee is required to comply with privacy laws and regulations when processing personal information held by the company. In 2020, we conducted cybersecurity training for all employees to raise awareness about potential threats when working remotely and to provide them with clear actionable guidelines to inform their everyday tasks and decision making.
We review and update our policies, standards, and procedures on a regular basis to keep them current in light of laws, regulations, emerging threats, and new and changing technologies. An internal committee of Business Information Security Officers with representation from Technology, Law, Internal Audit, Human Resources, the MCPO, and other Lines of Business areas helps oversee our information technology security policies, emerging risks, and compliance requirements.
Our government relations team engages with policymakers and relevant stakeholders at international, regional, and individual market levels to support our business, customers, and employees. Government relations supports opportunities and activities to promote diversity, inclusion, financial health, and well-being of customers and communities in the markets in which we operate. Government relations cooperates closely with MetLife’s Sustainability Office by seeking opportunities to increase our voice and engagement with regulators and other stakeholders to advance MetLife’s sustainability goals.