Connecting the Dots Through Training and Awareness
Our Code of Business Ethics (the Code) supports our commitment to building an ethical culture and upholding the highest standards of business conduct, honesty, and integrity. In 2020, our mandatory training featured MetLife’s Code as the foundation for employee conduct and accountability. The highly interactive, scenario-based training provided examples to bring the Code to life as an everyday tool for making ethical decisions in our daily work.
We created an extended course for people managers, which focused on the importance of setting an ethical tone at the top and middle. The training provided additional content on leading by example, fostering a speak-up culture, and appropriately managing conflict of interest risk.