CHAPTER 6
Stakeholder group |
Nature of engagement |
Frequency |
|---|---|---|
Board of Directors |
In-person meetings and other direct engagement |
In 2019, the Board held seven meetings, and Board Committees held a total of 32 meetings. Additional interactions with Board members occur on an ongoing basis throughout the year. |
Employees |
MetLife engages with our employees on an ongoing basis, including annual and regular surveys, internal communications, our intranet, and on-site events. We also host a multitude of open forums such as Town Halls with Senior Leaders, Coffee Hour check-ins, and others. |
Consistent, ongoing, daily information and dialogue throughout the year. |
Customers and prospective customers |
MetLife engages with customers throughout the year through a multitude of channels, including direct outreach and in-person and virtual conversations. |
Ongoing with consistent and sustained open dialogue throughout the year. |
Investors/shareholders |
MetLife engages with investors and shareholders in multiple ways, including annual filings and reports, presentations, media, and direct engagements throughout the year. |
Ongoing with consistent and sustained open dialogue throughout the year. |
Prospective employees |
MetLife’s primary channels of engagement with recruits are through social media, annual reports, and our recruitment efforts. |
Occurs regularly on an ongoing basis. |
NGOs |
MetLife engages with NGOs on a regular basis in a variety of ways, including social media, in-person meetings, and virtual sessions |
MetLife maintains ongoing dialogue with numerous NGOs. |
Suppliers & business partners |
MetLife engages our suppliers through annual scorecards, newsletters, events, and year-round virtual correspondence. |
Engagement occurs on a regularly occurring basis — both through project work and other means. |
Governments |
MetLife’s engagement with government occurs on a continual basis at international, national, and local levels. |
Occurs regularly on an ongoing basis. |
Communities |
MetLife engages with our communities through MetLife Foundation-led activities, volunteerism, and social media, as well as events. |
Occurs regularly on an ongoing basis. |
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