CHAPTER 1
Strengthening Our Workforce
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Our Approach
At MetLife, our goal is to ensure our employees are engaged, thriving, and feel like they belong. These efforts begin with our purpose—Always with you, building a more confident future. Our commitment is to continue to build a purpose-driven and inclusive culture that energizes employees to make a difference.
We spent much of 2020 focused on supporting our people as they adapted to virtual work, unprecedented anxiety, and nuanced family setups. We reaffirmed our pledge to continue building inclusive workplaces and communities, began several new diversity and inclusion programs, including a mandatory training on inclusion for all, and launched new Success Principles to provide actionable guidelines on how to live by our purpose every day.
2020 Highlights
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