For Our Colleagues

Chapter 04

Our Approach

MetLife employs approximately 45,000 people globally. As a financial services company, meeting our business objectives requires that we rely significantly on our global workforce, leveraging a wide variety of professional, technical, management, business and other skills and expertise to create value for our stakeholders. A key enabler of New Frontier is Talent and Culture. We aim to fuel a culture that drives high performance and growth, readying our workforce to lead in a fast-changing world and enabling our businesses to attract talent that drives differentiation and outperformance from our peers.

 

MetLife’s People Aspiration is to build a purpose-driven and inclusive culture that energizes colleagues to make a difference. Making a difference means we are aligned on our objectives and empowered to drive meaningful change for our stakeholders. We invest in our culture because we recognize that a strong, forward-thinking culture is a key driver of performance.

Our culture is shaped by listening to and acting on the feedback shared by our employees. “I believe meaningful action will be taken as a result of this survey” was our highest-performing question against benchmark in our 2024 MyVoice survey.

Governance

To drive the human capital strategy, MetLife’s Chief Human Resources Officer reports directly to the Chief Executive Officer (CEO) and consults regularly with and updates MetLife’s Board of Directors and its committees on our human capital priorities.

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JUN 25, 2025
EXPLORE THIS CHAPTER
Purpose-Driven, Inclusive Culture
Benefits and Well-Being
Talent and Skill Development

Highlights

Certified as a Great Place to Work

in 22 markets1

Recognized asoneof

for the first time2

Record-high employee engagement

as measured by MyVoice, our Company-wide employee listening program

Launched AI Academy

to upskill colleagues in artificial intelligence (AI) and unlock their potential through advanced learning

Winner of multiple Brandon Hall Awards

in categories for Talent Acquisition, Talent Management, and Learning and Development

Our People Aspiration



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Read our 2024 Sustainability Report

for more information on MetLife initiatives and progress.