METLIFE'S 2023 SUSTAINABILITY REPORT
Living Our Purpose
MetLife's 2023 Sustainability Report details how we live up to our purpose as an employer, an investor and a provider of financial solutions and expertise.
MetLife's 2023 Sustainability Report
Sustainability at MetLife
For Our Colleagues
For Our Customers
Creating Value as an Investor
For the Environment
For Our Communities
Responsible Governance
Sustainability at MetLife
CEO Letter
Our CEO discusses how MetLife continues to build a more confident future for all.
2030 DEI Commitments
MetLife’s 2030 DEI commitments address the needs of underserved people through a mix of investments, products and services, supply chain, volunteering and community efforts.
Our purpose – Always with you, building a more confident future
Net Zero by 2050 or Sooner
MetLife’s Net Zero commitment focuses on MetLife Inc.’s global owned and leased offices and vehicle fleets, employee business travel, supply chain and assets in MetLife’s General Account investment portfolio.
For Our Colleagues
A Supportive Culture
A North Carolina employee makes a life saving donation for a colleague with kidney disease.
Surpassed 9,500+
career development opportunities globally.
Talent and Skill Development
Our digital talent marketplace, MyPath, provides employees experimental upskill learning opportunities and empowers them to manage their own professional development.
Benefits and Well-Being
MetLife's adoption assistance benefits help employees to build or grow their families.
For Our Customers
Supporting Wellness
Created to help customers increase their healthspan, MetLife 360Health offers solutions that address mental, physical, financial and social health.
Helped over 1 million
digital users in Asia access expert medical support via our app, MetLife 360Health.
Research and Insights
MetLife’s 2023 U.S. Employee Benefit Trends Study studied the concept of employee care, unpacking its profound and measurable impact on key business and employee outcomes.
Products and Services that Support the Environment
In many of our regions and businesses, customers can submit claims, make payments and access documentation and other policy information offline.
MetLife Chile increased digital claims to
91%
in 2023, compared to 81% in 2022.
Creating Value as an Investor
Investing Responsibly
MetLife’s responsible investments intend to achieve a market financial return while considering social and/or environmental benefits, and focus on the core areas of infrastructure, green, municipal bonds, affordable housing and impact investments.
$58.5B+
in total MetLife GA responsible investments, with a focus on the core areas of infrastructure, green, municipal bonds, affordable housing and impact investments.1,2
Investing in Renewable Energy
In 2023, MetLife committed $44 million to a private infrastructure deal issued by Solek Chile, a leading developer and sponsor of solar photovoltaic projects.
Investing in Diverse Firms
MetLife achieved our commitment to drive $1 billion in investments that advance diverse firms by 2030 several years early.
$1.4B+
in investments made between 2021 and 2023 that advance diverse firms, achieving our commitment several years early.3
For the Environment
Protecting Nature and Biodiversity
MetLife and MetLife Foundation provide financial support to fund large-scale reforestation programs in national and state forests, distribute trees to homeowners in communities impacted by disaster and employee volunteer planting projects around the world.
1.6M+ trees
planted since 2020.
Inspiring Colleagues to Make an Impact
MetLife Extraordinary Litter Pickup: Thousands of employees around the world made a positive impact, spending 10,000+ volunteer hours picking up litter in their communities.
Sustainable Offices and Operations
MetLife prioritizes using sustainable materials and design in our buildings and providing high levels of indoor air quality and natural light.
48%
of global offices are green or healthy building certified.
For Our Communities
MetLife Foundation
Launched in 1976, MetLife Foundation has played an integral role in supporting communities where MetLife has a presence through philanthropy, impact investments and employee volunteerism.
$1B+
in MetLife Foundation giving since 1976.
Volunteering Efforts
MetLife's colleagues contributed more than 144,000 hours volunteer hours across 32 markets.
Commitment to Communities
MetLife and MetLife Foundation have announced a five-year, $30 million pledge to Upstate New York, with $5 million in philanthropic support and impact investments from the Foundation and $25 million in impact investments from MetLife.
$30M
multi-year commitment to Upstate New York, to build upon existing efforts in the region to help all New Yorkers thrive.
Responsible Governance
Supplier Inclusion and Development
MetLife is committed to spending $5 billion with diverse suppliers by 2030.
$180.3M
diverse supplier spend in 2023.
Climate Risk Management
We consider how MetLife could be impacted by climate risks across the business, both assets and liabilities, and have conducted qualitative climate risk identification exercises.
Responsible Use of AI
MetLife is committed to Responsible use of AI—a set of principles and guardrails governing how AI systems should be developed and deployed to comply with ethics and applicable laws, as well as enabling effective use.
Read our 2023 Sustainability Report
1 For definitions of responsible investments, impact investments and green investments, please see the glossary. MIM may periodically refine or otherwise modify its definitions and the components thereof based on data availability or other factors.
2 Represents MetLife GA responsible investments managed by MIM at estimated fair value as of December 31, 2022. This figure does not include MIM Institutional Client AUM.
3 As of December 31, 2023. Cumulative goal for this 2030 Diversity, Equity and Inclusion (DEI) Commitment: $1 billion between January 1, 2021 and December 31, 2030.