For Our Customers


Our Approach

As stakeholder expectations rise, MetLife made the concept of care a core tenet of differentiation. Our products, services and support help employers to successfully demonstrate care for their workforce, thus improving overall business outcomes. As the needs of individuals and workforces evolve, we continue to develop new products and services to deliver for them, often when they need us most.

MetLife’s diverse solutions prioritize care and satisfaction. We continue to innovate through the lens of sustainability, including diversity, equity and inclusion (DEI). Affordability, simplicity, flexibility and access combine to support our customers’ physical, mental and financial well-being.

JUN 24, 2024
Supporting Wellness
Enhancing Customer Care


Enhanced benefits offerings

in institutional customers and increased utilization by their U.S. employees through several new collaborations and initiatives.

Helped over 1M digital users

in Asia access expert medical support via our app, MetLife 360Health.

Expanded 360 Future

in China and Korea to help customers prepare for retirement.

Launched MetLife Xcelerator

in Latin America (LatAm) to enable our partners to offer their customers access to a simple, fully digital insurance experience.

Improved financial inclusion and customer experience

globally through new apps and digital services.

Code of Business Ethics
MetLife colleagues participate in a team meeting in Pennsylvania.

MetLife Products and Services

MetLife offers a diverse range of products and services to align with institutional and individual customer needs.

  • Accidental Death and Dismemberment Insurance
  • Accident and Health Insurance
  • Investment Management (MetLife Investment Management)
  • Auto and Home Insurance (through Farmers Insurance)
  • Cancer Insurance
  • Corporate-owned Life Insurance (COLI) and Bank-owned Life Insurance (BOLI)
  • Credit Insurance
  • Critical Illness Insurance
  • Dental Insurance
  • Disability and Absence Management Employer-Sponsored Retirement Plans
  • Group Universal Life Insurance
  • Group Variable Universal Life Insurance
  • Health Savings and Spending Accounts
  • Hospital Indemnity Insurance
  • Identity and Fraud Protection
  • Investment Products
  • Legal Plans
  • Lifetime Income Annuities
  • Longevity Reinsurance
  • Long-Term Care Insurance
  • Pension Risk Transfer Solutions
  • Pet Insurance
  • Retiree Life/Medical Funding & Risk Transfer Solutions
  • Stable Value Solutions
  • Structured Settlement Annuities
  • Term Life Insurance
  • Variable Endowment (investment-linked)
  • Vision Insurance

Read our 2023 Sustainability Report

for more information on MetLife initiatives and progress.