For Our Colleagues
Talent and Skills Development
MetLife’s strong foundation of learning and professional development supports our workforce’s ability to deliver results in a fast-changing world. Our approach emphasizes building business-critical skills and encourages colleagues to pursue development opportunities in line with their aspirations. We create impactful learning experiences through a combination of virtual, hybrid and in-person opportunities where colleagues can network and learn from one another.
Investing in Learning and Development
Now in its third year, Growing@MetLife showcases the many learning and development resources available to our colleagues. Through career and development conversations with their managers, employees receive feedback on their strengths, as well as how they can grow their skills to reach their potential. Following these conversations, employees use MetLife’s online platform to create individual development plans and access a variety of personalized learning options.
MyLearning provides access to digital learning resources such as articles, books, videos, webinars and courses. By adding “focus skills” to their MyLearning profiles, colleagues receive AI-based recommendations to learning resources aligned to their development needs. The number of employees with “focus skills” increased 53% from 12,228 employees in 2023 to 18,657 employees in 2024.
Additionally, we’ve introduced deep-skilling programs to give colleagues training in areas that can help them become future-ready. The programs use top-tier, industry-related educational content offered in local languages. For U.S.-based Assistant Vice Presidents across lines of business, we began offering a two-day boot camp focused on financial and business acumen to underscore the drivers of financial growth for MetLife, including specifics about our primary products and services.
A key addition to our learning and development campaign is the Coaching@MetLife initiative. Following a successful pilot in 2023, MetLife expanded the program and now offers on-demand coaching to all interested employees. Feedback to date indicates that coaching is perceived as highly valuable, with nearly 100% of participants saying they would recommend it to others. Through our MyVoice survey comments, we believe Coaching@MetLife has contributed to strong career-related scores against benchmark.
Our global internal talent marketplace, MyPath, allows employees to manage their own professional development by providing opportunities for experiential learning and skill-building while also addressing business priorities. The platform uses AI-based recommendations to match employees to opportunities based on their skills, experiences and ambitions. MyPath is available globally and in seven languages.
Mandatory training also helps colleagues stay up to date with the latest on our regulatory requirements; learn how to protect each other, the Company and our customers; and drive key MetLife priorities. Please see Responsible Governance for additional mandatory training data.
Helping Colleagues Learn AI Solutions
We are equipping our colleagues with AI education and providing upskilling to drive a responsible AI strategy and prepare for the roles of tomorrow. MetLife has launched AI Academy, an online training portal that helps unlock colleagues’ potential in AI through advanced learning. Among use cases and other specialized training, the Academy offers three LinkedIn Learning professional certifications:
- Building Creativity and Innovation Skills in the Age of AI, which empowers participants to harness AI technologies to foster creativity and drive innovation;
- Building Critical Thinking Skills in the Age of AI, which enhances critical thinking abilities by helping participants understand the implications of AI in decision-making processes; and
- Career Essentials in Generative AI by Microsoft and LinkedIn, which teaches the core concepts of AI and generative AI, so participants can apply generative AI to their careers.
In addition, we began offering AI Literacy for All as part of our suite of learning tools. The program aims to demystify the power of generative AI, helping colleagues understand it and navigate its power to impact work processes.
Building Strong Leaders
Our program to develop leaders, Leading the Future, features a speaker series, on-demand training, peer-to-peer networks and live workshops. This collection of resources enables people leaders to discover practical ways to put leadership skills into daily practice. To inform development focus areas, MetLife’s Leader Expectations Tool (LET) provides people leaders with feedback from their team members on how they demonstrate core leadership behaviors. Over 3,000 leaders across the enterprise received LET feedback in 2024, an increase of 14% year-over-year.
Coaching@MetLife participants reported that their coaching sessions provided valuable insights and strategies to grow and develop.
They highlighted many benefits, including:
- Importance of fostering collaboration and agility in their teams;
- Improved confidence to handle challenging conversations; and
- New tools and techniques they can use to be a more effective people manager.
Recruitment of High-Performing Talent
Our culture, talent development opportunities and benefits, supported by our employee value proposition, #AllTogetherPossible, are what make MetLife an employer of choice.
Through our talent relationship management platform, we engage current and potential employees by empowering them to promote their skills and discover career opportunities. We strategically source talent at all levels–from early career to executive–based on their potential to contribute to our purpose and drive Company growth. This approach enables us to offer fulfilling careers and retain our talent.
MetLife manages robust internship and early-in-career development programs across several businesses, geographies and focus areas. Among others, we offer opportunities for rising juniors and seniors at the undergraduate level to experience roles such as actuarial, audit, investments, employee group benefits, procurement, legal and technology. These programs serve as an important recruitment tool, often leading to a career at MetLife.
