Responsible Governance

Supplier Management

Our Supplier Code of Business Ethics expresses our desire to work with suppliers that model MetLife’s principles and standards. This includes our commitment to conduct business ethically and lawfully in markets where we operate across our supply chain, and we expect the same of our suppliers.

Third-Party Risk Management

MetLife’s Third-Party Risk Management (TPRM) program protects sensitive MetLife and customer information. The TPRM program outlines our process for risk assessment and routine review of third-party controls. Through our TPRM program, we evaluate the risk of third-party engagements and suppliers before assigning them a risk rating and managing them accordingly.

Fostering Supplier Inclusion

MetLife’s Supplier Inclusion and Sustainability program, which is integrated within Global Procurement to help us interact with sourcing professionals and business stakeholders, supports inclusive sourcing. MetLife provides equal opportunities to all suppliers in the procurement sourcing process, and all suppliers are expected to meet the same business requirements.

Employees collaborating in our Cary, North Carolina office.

Government Affairs

MetLife Pet Insurance mascot, Snoopy, joins delegates and MetLife colleagues at Pet Night on Capitol Hill, an event to highlight to lawmakers the importance of pets.

MetLife’s Government Affairs team engages with policymakers and relevant stakeholders to support our businesses, employees, customers and the communities where we operate. As part of its efforts, Government Affairs supports policies that promote a more confident future for our customers and for our communities. MetLife’s CEO, Michel Khalaf, and its Executive Leadership Team, often engage with policymakers to share MetLife’s views on legislation and regulation.

MetLife’s advocacy includes support for initiatives to increase financial literacy and education regarding insurance. An example of our advocacy in the United States includes ongoing efforts to modernize state laws to enable the electronic execution of estate-planning documents. Passage of such legislation can help ease the process of passing assets on to future generations. Additionally, Government Affairs continues to work closely with federal and state policymakers in the development of laws that increase access to and availability of paid family medical leave.