METLIFE'S 2023 SUSTAINABILITY REPORT

Living Our Purpose

MetLife's 2023 Sustainability Report details how we live up to our purpose as an employer, an investor and a provider of financial solutions and expertise.

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MetLife's 2023 Sustainability Report

Sustainability at MetLife

For Our Colleagues

For Our Customers

Creating Value as an Investor

For the Environment

For Our Communities

Responsible Governance

Sustainability at MetLife

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Sustainability Report

CEO Letter

Our CEO discusses how MetLife continues to build a more confident future for all.

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2030 DEI Commitments

MetLife’s 2030 DEI commitments address the needs of underserved people through a mix of investments, products and services, supply chain, volunteering and community efforts.

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Our purpose – Always with you, building a more confident future

Sustainability Report

Net Zero by 2050 or Sooner

MetLife’s Net Zero commitment focuses on MetLife Inc.’s global owned and leased offices and vehicle fleets, employee business travel, supply chain and assets in MetLife’s General Account investment portfolio.

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For Our Colleagues

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A Supportive Culture

A North Carolina employee makes a life saving donation for a colleague with kidney disease.

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Surpassed 
9,500+

career development opportunities globally.

Talent and Skill Development

Our digital talent marketplace, MyPath, provides employees experimental upskill learning opportunities and empowers them to manage their own professional development.

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Benefits and Well-Being

MetLife's adoption assistance benefits help employees to build or grow their families.

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For Our Customers

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Supporting Wellness

Created to help customers increase their healthspan, MetLife 360Health offers solutions that address mental, physical, financial and social health.

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Helped over
1 million

digital users in Asia access expert medical support via our app, MetLife 360Health.

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Research and Insights

MetLife’s 2023 U.S. Employee Benefit Trends Study studied the concept of employee care, unpacking its profound and measurable impact on key business and employee outcomes.

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Products and Services that Support the Environment

In many of our regions and businesses, customers can submit claims, make payments and access documentation and other policy information offline.

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MetLife Chile increased digital claims to

91%

in 2023, compared to 81% in 2022.

Creating Value as an Investor

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Investing Responsibly

MetLife’s responsible investments intend to achieve a market financial return while considering social and/or environmental benefits, and focus on the core areas of infrastructure, green, municipal bonds, affordable housing and impact investments.

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$58.5B+

in total MetLife GA responsible investments, with a focus on the core areas of infrastructure, green, municipal bonds, affordable housing and impact investments.1,2

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Investing in Renewable Energy

In 2023, MetLife committed $44 million to a private infrastructure deal issued by Solek Chile, a leading developer and sponsor of solar photovoltaic projects.

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Investing in Diverse Firms

MetLife achieved our commitment to drive $1 billion in investments that advance diverse firms by 2030 several years early.

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$1.4B+

in investments made between 2021 and 2023 that advance diverse firms, achieving our commitment several years early.3

For the Environment

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Protecting Nature and Biodiversity

MetLife and MetLife Foundation provide financial support to fund large-scale reforestation programs in national and state forests, distribute trees to homeowners in communities impacted by disaster and employee volunteer planting projects around the world.

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1.6M+ trees

planted since 2020.

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Inspiring Colleagues to Make an Impact

MetLife Extraordinary Litter Pickup: Thousands of employees around the world made a positive impact, spending 10,000+ volunteer hours picking up litter in their communities.

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Sustainable Offices and Operations

MetLife prioritizes using sustainable materials and design in our buildings and providing high levels of indoor air quality and natural light.

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48%

of global offices are green or healthy building certified.

For Our Communities

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MetLife Foundation

Launched in 1976, MetLife Foundation has played an integral role in supporting communities where MetLife has a presence through philanthropy, impact investments and employee volunteerism.

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$1B+

in MetLife Foundation giving since 1976.

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Volunteering Efforts

MetLife's colleagues contributed more than 144,000 hours volunteer hours across 32 markets.

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Commitment to Communities

MetLife and MetLife Foundation have announced a five-year, $30 million pledge to Upstate New York, with $5 million in philanthropic support and impact investments from the Foundation and $25 million in impact investments from MetLife.

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$30M

multi-year commitment to Upstate New York, to build upon existing efforts in the region to help all New Yorkers thrive.

Responsible Governance

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Supplier Inclusion and Development

MetLife is committed to spending $5 billion with diverse suppliers by 2030.

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$180.3M

diverse supplier spend in 2023.

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Climate Risk Management

We consider how MetLife could be impacted by climate risks across the business, both assets and liabilities, and have conducted qualitative climate risk identification exercises.

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Responsible Use of AI

MetLife is committed to Responsible use of AI—a set of principles and guardrails governing how AI systems should be developed and deployed to comply with ethics and applicable laws, as well as enabling effective use.

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Read our 2023 Sustainability Report

for more information on MetLife initiatives and progress.